Privacy Policy

1. Information We Collect

We collect information you provide directly, such as when you register as a landlord (name, email, phone, ID number) or when you initiate an unlock payment (phone number). We also collect usage data automatically via cookies and analytics.

2. How We Use Your Information

• To provide and improve our services.
• To process payments and verify transactions.
• To communicate with you about your account or listings.
• To prevent fraud and enhance security.

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers (e.g., M‑Pesa for payment processing).
• Legal authorities when required by law.
• Landlords – when you unlock a listing, your phone number is shared with the landlord for contact purposes.

4. Data Retention

We retain your information as long as your account is active or as needed to provide services. Payment records are kept for at least 7 years as required by Kenyan tax law.

5. Security

We implement industry‑standard security measures, including SSL encryption and secure database storage. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under the Data Protection Act, 2019, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at admin@househunting.co.ke.

7. Cookies

We use cookies to remember your preferences and analyse site traffic. You can disable cookies in your browser settings, but some features may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please email admin@househunting.co.ke.